APM MONACO
MANAGEMENT BI-WEEKLY
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Regional rollup
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Cold & at-risk cases
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Healthy
●
Watch
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Needs attention
Exception-first · Memo V3 wave clock
COLD (10+)
AT RISK (5–9D)
MOVING
ALL
All regions
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ROLE
LOCATION
REGION
MANAGER
PUSHED
INVITED
DAYS SINCE PUSH
DAYS OPEN
SLA STATUS
OWNER
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ROLE
LOCATION
REGION
MANAGER
PUSHED
INVITED
DAYS SINCE PUSH
DAYS OPEN
SLA STATUS
Data from Grace Funnel snapshot
· Frozen report · Working-day clocks approximated as calendar days from last push · Cap = pushed ≥ 10 with invited = 0 · Silence = 10+ days after push with no invite (HM owns outcome) · Wave clock ≈ 5 working days
CHIC. FASHION. SMILE.